Customer Renewals

Job Description :
Company Overview. Ginger Webs is a leading technology company in the assessment and testing industry. We are driven by an ideology to make unique, easy to use and futuristic applications. We are having a decade of experience in the assessment industry, the OMR experience leverage the foundation of online assessment and helped us build a platform that can support large volume online assessment with ease. Ginger Webs evaluate more than 1 million assessments in a month. The first company to develop products for evaluating exams on paper, web, mobile and tablet devices. Ginger Webs is ISO 9001:2008 certified as well as ISO 9001:27001 certified. Ginger Webs is capable of handling large concurrent users online. A network of 250 test centre associates in more than 100 cities. We have done extensive research and development in the field of education and have more than 2000+ clients in India and Abroad including premiere clienteles like Aakash Educational Services, Made Easy, ALLEN, DMRC, TOI and many more. Please check the below mentioned KRA's and KPI's for CRM %u25CF Take prospects from initial contact phase to qualified phase over the phone. %u25CF Present product solutions virtually or Physically . %u25CF Generate revenue by prospect renewal and converting them to sales. %u25CF Meet and exceed pipeline contribution goals. %u25CF Respond quickly to assigned accounts. %u25CF Willingness to be measured by weekly and monthly metrics. %u25CF Use and become an expert on the Customer Relationship Management (CRM) system. %u25CF Willing to maintain customer satisfaction Score and Customer retention. %u25CF Willing to provide first contact resolution. Requirements %u25CF Any Graduate / Post Graduate / MBA (marketing). %u25CF 1-3 years of experience in Inside Sales / Outbound Sales / Tele-Sales / Educational Sales. %u25CF Candidates should have knowledge in the Education sector . %u25CF Excellent written and spoken English & can speak Hindi. %u25CF Good negotiation and pitching skills required. %u25CF Passion to work in a fast-paced start-up. %u25CF Multi-disciplinary, continuous learning mind-set. %u25CF Customer focus with a good convincing ability and confident personality.

Experience : Any Graduate / Post Graduate / MBA (marketing). %u25CF 1-3 years of experience in Inside Sales / Outbound Sales / Tele-Sales / Educational Sales. %u25CF Candidates should

Requriment :

• Customer Retention
• B2B
• Cross selling
• Up selling

Skills Required :

• B2B Sales
• Customer Retention
• Client Relationship