Tele counselling - Education Domain

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Job Description :
Need Tele counselor from Education Industry

Experience :1 plus year

Requriment :

  • Handle inbound and outbound calls.
  • Create brand awareness among customers/ people Maintain good relationship with customers and improve services.
  • Understand customer problems/complains and resolve them.
  • Doing follow up with existing clients regarding update in new products, maintaining effective relationship. The candidate would also be responsible for maintaining the proper coordination between sa

Skills Required :

  • Answer incoming calls on Info Line (new queries and customer complaints) and make outbound calls to get Customer Feedback
  • Excellent Communication Skills in English and Hindi. Should have computer knowledge and experience in MS-Office is must.
  • MBA Preffred


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