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CUSTOMER RELATION EXECUTIVE

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Job Description :
Customer Relationship Executive (call support)


Experience :2 to 4 years

Requriment :

  • Good communication skills
  • Good IT knowledge
  • Experience in education Industry will be preferred

Skills Required :

  • Handle inbound and outbound calls.
  • Create brand awareness among customers/ people Maintain good relationship with customers and improve services
  • Understand customer problems/complaints and resolve them
  • Answer incoming calls on Info line (new queries and customer complaints) and make outbound calls to get Customer Feedback
  • Maintain good relationship with customers
  • Understand customer problems/complaints and resolve them by providing them the right solution.

 

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